Hearing Associates of Las Vegas (“Hearing Associates of Las Vegas,” “we,” “our,” or “us”) respects your privacy and is committed to protecting the information you provide Hearing Associates of Las Vegas (“we,” “our,” or “us”) respects your privacy and is committed to protecting the information you provide when you visit or use hearingassociateslv.com This Privacy Policy explains what information we may collect, how we use it, how we protect it, and the choices you may have regarding your information.
1. Information We Collect
We may collect information that you voluntarily provide to us when you use our Website, including when you:
- Submit a contact or appointment request form
- Request information about our services
- Contact us by email or telephone
- Subscribe to communications, where available
- Provide information through other forms or features on the Website
Depending on the interaction, information may include:
- Name
- Email address
- Telephone number
- Preferred appointment information
- Location or provider preference
- Information included in your message or inquiry
Because we provide hearing healthcare services, please do not submit sensitive medical or health information through a general website contact form unless the form specifically indicates that it is intended to securely collect such information.
2. Automatically Collected Information
When you visit our Website, certain information may be collected automatically through cookies, analytics tools, server logs, and similar technologies.
This information may include:
- IP address
- Browser type and version
- Device type
- Operating system
- Pages visited
- Time spent on pages
- Referring website or page
- General information about how you interact with our Website
We may use this information to understand how visitors use our Website, improve website performance, maintain security, and improve our services and online experience.
3. Cookies and Similar Technologies
Our Website may use cookies and similar technologies to:
- Help the Website function properly
- Remember certain preferences
- Understand website traffic and usage
- Analyze website performance
- Improve the user experience
You may be able to control or disable cookies through your browser settings. Disabling certain cookies may affect the functionality of some portions of the Website.
4. How We Use Information
We may use information collected through the Website to:
- Respond to inquiries and requests
- Contact you regarding appointments or services
- Provide information you request
- Communicate with you about our services
- Improve our Website and services
- Monitor and maintain Website security
We will use personal information only for legitimate business, operational, healthcare-related, or legal purposes consistent with applicable law.
5. Healthcare and Protected Health Information
Hearing Associates of Las Vegas may provide healthcare services and may be subject to federal and state privacy requirements, including the Health Insurance Portability and Accountability Act (“HIPAA”) where applicable.
This Website Privacy Policy generally describes information collected through the public Website. It does not replace or supersede any Notice of Privacy Practices that applies to patients of Hearing Associates of Las Vegas.
Protected health information may be subject to additional protections and requirements under applicable law.
For information about how protected health information is used and disclosed in connection with our healthcare services, please refer to our Notice of Privacy Practices or contact our office.
6. Information Sharing
We do not sell your personal information.
We may share information with trusted service providers and business partners when reasonably necessary to operate our Website, communicate with users, provide requested services, maintain technology, conduct analytics, or perform other legitimate business functions.
We may also disclose information when required or permitted by applicable law, including when necessary to:
- Comply with a legal obligation
- Respond to lawful requests from governmental authorities
- Protect the safety, rights, or property of our organization or others
- Detect, prevent, or investigate fraud, security issues, or other unlawful activity
Where health information is involved, disclosures will be handled in accordance with applicable privacy laws and our applicable Notice of Privacy Practices.
7. Third-Party Services and Links
Our Website may use third-party services such as website analytics, appointment scheduling, communication tools, embedded content, or other technology providers.
These third parties may collect or process information according to their own privacy policies and terms.
Our Website may also contain links to third-party websites. We are not responsible for the privacy practices, security, or content of websites that we do not operate.
We encourage you to review the privacy policies of third-party websites before providing them with personal information.
8. Data Security
We take reasonable administrative, technical, and organizational measures designed to protect information from unauthorized access, use, alteration, or disclosure.
However, no website, electronic transmission, or storage system can be guaranteed to be completely secure. We cannot guarantee the absolute security of information transmitted through the Internet.
9. Children's Privacy
Our Website is not intended to knowingly collect personal information from children under the age of 13 without appropriate parental or guardian involvement.
If you believe that a child has provided personal information to us through the Website without appropriate consent, please contact us so that we can take appropriate steps.
10. Your Privacy Choices
Depending on applicable law, you may have certain rights regarding your personal information, which may include the right to:
- Request access to certain personal information
- Request correction of inaccurate information
- Request deletion of certain information
- Opt out of certain communications
- Ask questions about how your information is handled
Some information may be retained when required by law, for legitimate business purposes, or as necessary to provide healthcare services.
To make a privacy-related request, please contact us using the information provided below.
11. Email and Communications
If you provide your email address or telephone number through the Website, we may use it to respond to your request or communicate with you regarding services or appointments.
Where applicable, you may opt out of non-essential marketing communications by following the unsubscribe instructions included in those communications or by contacting us directly.
Opting out of marketing communications does not necessarily prevent us from sending service-related or administrative communications.
12. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices, technology, legal requirements, or services.
When we make changes, we will update the “Effective Date” at the beginning of this Privacy Policy. We encourage you to review this page periodically.
13. Contact Us
If you have questions about this Privacy Policy or our privacy practices, please contact Hearing Associates of Las Vegas.
Hearing Associates
of Las Vegas
Las Vegas, Nevada
hearingassociateslv.com
For privacy-related questions or requests, please contact our office through the contact information provided on our Website.